On the night of 30 September 2024, due to a technical error, Apple's App Store duplicated the booking of items that had been previously booked but not yet settled financially. More specifically, in certain cases Apple initiated the collection of the current monthly batch of outstanding subscriptions twice. The technology glitch is reportedly an international problem, affecting cardholders in around 20 countries.
As a result, affected Hungarian cardholders may come across temporary double-bookings on their outstanding subscriptions, which, however, have not been paid a single time.
Hungarian banks, in close co-operation with MNB, are monitoring the items, also taking into account the findings gained from the Apple technology glitch in the summer, and making sure each item is only debited once, in line with the update issued by Apple.
It is recommended that customers also check their account history in a few days’ time to make sure any sums outstanding under the current contract are paid correctly. Should they find any discrepancies, they should report them to the bank's customer service.
Budapest, 1 October 2024
Hungarian Banking Association